Boston Children's Hospital is currently hiring a Hospital Security Supervisor – Behavioral Health (Evening Shift or Overnight Shift) 

55K – 70K Based on Experience

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The Hospital Security Supervisor – Behavioral Health will work with management to lead hospital security staff, contract patient observer staff, and assists with security clearances for new employees or visitors. Coordinates with clinical leadership to monitor contract patient observer performance. Assists with Welle de-escalation training of both contract and hospital personnel.

Security Supervisor – Behavioral Health will:

• Under guidance from the manager, the Lead is responsible for monitoring the performance, service, and image standards of the security department and all contracted staff and providing updates to the manager as well as monitoring the performance of all contracted personnel to ensure they are meeting their training requirements initiating action, when necessary, to assure these requirements are in accordance with the departmental, hospital, and contractual standards. Ensure all contracted observers assigned to comply with training requirements
• Assist in conducting thorough preliminary investigations of any service complaints regarding Security and patient care observer staff. Prepare reports to assist management in determining further actions
• Contribute to the effectiveness of hospital security and behavioral health observer programs by maintaining effective working relationships with managers and supervisors of all departments. Seek opportunities to expand the scope of the current program
• Collaborate with BRT, Psych, and nursing to identify and classify needs and observe gender preference
• Security only
• High level (elopement risk, history of aggression)
• Mid-Level (elopement)
• Low level (observation)
• Work with Security to ensure all "Security-only watches" are covered appropriately and all patient-specific instructions are known
• Work in conjunction with clinical staff, COPP, and BRT teams, to ensure proper coverage of the behavioral health population, including providing and coordinating break coverage
• Train patient care observers and Security department personnel as an instructor in the Autism Spectrum training program, Welle Training, and other de-escalation programs
• Check-in with COPP and print out assignments at the beginning of each shift; Greet and distribute assignments to all contracted observers and ensures they are in proper uniform, fit for duty, and understand their assignment; 2x per shift (8 hours) check in on all contracted observers
• Ensure that Observer log and instructions are understood and all observers are signing in and out properly; Report any discrepancies to contracted management and Behavioral Health Manager; Direct appropriate response to all behavioral health incidents, including enlisting other departments and outside assistance
• Complete and maintain all necessary documentation of Security and behavioral health observers

To qualify, you must have:

• High School Diploma/GED required; Bachelor's degree in Business Administration, Engineering or a closely related field preferred
• Minimum 2 years of Security experience required 
• Exceptional leadership and motivational skills to create a dynamic and challenging work environment for all officers
• Strong written and oral communication, exceptional listening skills
• Excellent organizational skills and detail-oriented
• Must have or be eligible to obtain certifications from IAHSS for the following categories: Security Officer, Advanced Security Officer & Security Supervisor

Boston Children's Hospital offers competitive compensation and unmatched benefits, including flexible schedules, affordable health, vision, and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.